Policy Info

PURCHASING INFO

  • For tuber purchases – each listing is for one (1) dahlia tuber.
  • For a dahlia tuber clump purchase – each listing is for one (1) dahlia clump, sold as is.
  • For rooted cuttings – each listing is for one (1) cutting.

Some varieties have very limited stock, while others may include additional notes in the description (e.g., Ugly Tubers, purchasing limits).
Please read all descriptions carefully before purchasing and respect any quantity limits — orders exceeding limits will be refunded.

Please note: prices listed on our website are per variety and reflect the cost of one tuber or one cutting, unless otherwise stated.

IMPORTANT: Open your delivery immediately upon arrival.
If there are any problems with your tubers, you must contact us within 24 hours and provide photo proof of the issue. Please review our Refund Policy for full details. 

Be sure to read the Shipping Information page for details on shipping charges, timelines, and policies.
By placing an order, you are agreeing to all farm policies and terms of service listed on our website. 

CONDITION AND APPEARANCE OF TUBERS

Each tuber will be firm and have a sprout or a visible eye. Sometimes you may receive a tuber with multiple eyes.
I wake my dahlias very early, because I don’t send tubers out without clearly visible eyes and/or growing sprouts.

During shipping or packaging, some sprouts may break off — this is normal. Do not assume gall or disease if you see multiple eyes or sprouts close together. When a sprout is damaged, the tuber naturally replaces it with new growth points. If in doubt, please reach out to me directly!

Every dahlia variety produces unique-looking tubers. They can be small, long and thin, short and fat, firm, or soft. Occasionally, you may receive a tuber with a cut end — this simply helps promote new growth. Remember: these are not beauty-pageant tubers. If your tuber has an eye and crown, it will grow when cared for properly.

If the listing states “UGLY TUBER,” that is exactly what you will receive — it may look rough, but it is viable and will grow.
We do not refund for “ugly” tubers. Please do not purchase if you are expecting perfect or showcase-quality tubers.

SHIPPED CUTTINGS

Please open and inspect your cuttings immediately upon arrival.
Cuttings need urgent attention when they arrive. If your cuttings do not arrive within the timeframe promised by UPS, it is the purchaser’s responsibility to file a claim directly with the carrier (UPS) for any delayed, lost, or damaged shipments.

Barrick’s Blooms LLC photographs every cutting order before shipment. In the event of an issue, you will be required to send photos for comparison.

Cuttings may experience minor stress or bruising during shipment. Leaves can blacken or yellow slightly — this is normal. Simply trim damaged leaves and care for your cuttings properly upon receipt.

We do not offer replacements for cuttings.
In rare situations where Barrick’s Blooms LLC determines that a loss was our fault, a refund may be issued after receiving a video of the cutting being destroyed. Without this video, no refund will be processed.

Again — open your package immediately, inspect your order, and contact us right away if there are any problems.
Remember, kindness goes a long way.

REFUND POLICY

If you have a problem or concern with your order, please contact us within 24 hours of delivery (based on the carrier’s timestamp).
Include the following in your email:

  • A photo of your invoice (we make notes on invoices).
  • A photo of the problem item (tuber, cutting, etc.).
  • A photo of the tuber bag sticker (we also make notes on these).

Some tubers may be numbered (1, 2, or 3) to indicate divisions. If you choose to divide a clump and render it non-viable, we cannot refund that loss.

If a refund is approved, you must ship the tuber back to us. Refunds are issued minus shipping costs once the item is received and inspected.

We do not refund for postal delays or damage caused by carriers. Every package is insured — if lost or damaged, you must file a claim with USPS or UPS directly.

Again — open your package immediately, inspect your order, and reach out if there are any problems.
Kindness goes a long way.

PRIVACY & CONDUCT POLICY

Please do not take complaints or grievances to social media.
If you have a problem, contact us directly so we can help.

Any public negativity, defamation, or harassment about Barrick’s Blooms LLC or our products on social media may result in:

  • Being banned from our website and future sales
  • Cancellation of current or future orders
  • Being added to our “Do Not Sell” list shared among partner growers

Please be kind — we’re a small farm that values respect and community.

TERMS OF SERVICE

  • All sales are final.
  • We reserve the right to cancel any order.
  • No cancellations or changes are allowed after placing an order for tubers or cuttings.
    • In rare cases, we may approve a cancellation due to unforeseen circumstances, subject to a 20% restocking fee.
  • No replacements are offered for tubers or cuttings.

LIMITED LIABILITY

By purchasing from Barrick’s Blooms LLC, the buyer assumes all risk associated with the purchase and growth of dahlia tubers and cuttings.
Barrick’s Blooms LLC is not responsible for growing conditions or plant health once the product leaves our farm.

If a refund is issued, it will never exceed the purchase price of the tuber or cutting.

STORAGE FAILURE

If we are unable to fulfill your order due to storage failure, rot, or product loss, you will be refunded for the price of the unavailable item(s).

SHIPPING INFO

When you purchase tubers or cuttings from Barrick’s Blooms LLC, you are also purchasing shipping. By completing your order, you — the buyer — accept full responsibility for your package once it leaves our farm.

This includes any issues related to loss, damage, delay, or freezing during transit.
Barrick’s Blooms LLC will not file carrier claims on your behalf.

You may provide an email during checkout to receive tracking updates. If no email is provided, you accept full responsibility for monitoring deliveries.

Cold Weather Shipping

We do our best to protect orders from freezing temperatures during shipment, but we cannot control weather conditions once your order leaves our farm.

If it’s freezing in your area, ordering is at your own risk. For added protection, please purchase a heat pack separately to be included in your shipment.
Heat packs must be added at the time of purchase and cannot be added after your order is processed.

COMBINED SHIPPING POLICY

We offer combined shipping for multiple orders sent to the same address.

All orders placed using the same name and shipping address will be automatically combined into a single box, whenever possible. This helps reduce packaging waste and shipping costs.

To automatically receive your combined shipping discount, please use the code COMBINESHIP25 when placing your second or additional orders. Entering this code at checkout will automatically remove any extra shipping charges from your total.

If the code is not used, your orders will still ship together in one box to the same address. However, any refund for overpaid shipping will be at Barrick’s Blooms’ discretion and may not be guaranteed.

The code is provided for your benefit — please remember to use it! 💐

SHIPPING SCHEDULE

  • Fall-shipped tubers begin shipping immediately after the sale.
  • Spring orders will ship according to your USDA zone and order date.

We package carefully to protect against freezing, but we cannot guarantee that packages won’t freeze during transit.
We do not refund for tubers that freeze in shipment, rot, or fail due to improper storage or overwintering.

If you are not familiar or comfortable with overwintering tubers, please do not order fall-shipped tubers.

All orders ship with tracking and insurance. If you provided an email, you and Barrick’s Blooms LLC can view delivery details directly.

Please check your tracking before contacting us about your order status.

IMPORTANT SHIPPING POLICIES

  • We do not offer farm pickup for any orders.
  • We will not hold shipments for any reason.
  • We cannot change shipping addresses after an order is placed.

Once your order leaves our farm, you accept all liability for loss, delay, damage, or freezing during transit.

VIRUS PROTOCOL

I take dahlia virus prevention extremely seriously.
Any plant showing any sign of virus is immediately culled. Cutting tools are disinfected with a 10% bleach solution between every cut.
All divided tubers are soaked in bleach solution before curing and storage.

While no grower can guarantee virus-free plants, I follow strict protocols and use beneficial insects throughout the season to control pests organically. We do not use insecticides — we love our bees and honey. 🐝

Barrick’s Blooms LLC is inspected annually by the Washington State Department of Agriculture for pest and virus control. We are a licensed Washington State LLC with nursery endorsements.

All photos on this website are the property of Barrick’s Blooms LLC and may not be used without permission.